Due to current pandemic, we are experiencing delay on some orders. However, 99% Orders are still shipped from our distribution centre, which is located in Melbourne, the next working day after full payment is received.
Dealsmate is working with three couriers to provide the most efficient delivery service with the most reasonable price and quickest service.
HOW LONG DOES IT TAKES TO SHIP TO MY CUSTOMERS?
The estimated delivery time frames are:
For customers in VIC, approximately 3 - 5 working days;
For customers in NSW, SA, ACT, approximately 4 - 8 working days;
For customers in QLD, NT, WA and TAS, approximately 7 - 10 working days.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.
To track the item that is dispatched width Fastway, please visit http://www.fastway.com.au and use the given tracking number.
Allied Express requires consignment note and the postcode of the destination to track item at http://alliedexpress.com.au/ or call 131373 for more queries.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.