Just like the way that the sun heats up the earth, our Devanti Radiant Heater works in a similar fashion to provide soothing sun-like warmth with its reflective heating technology. With our radiant heater there are no odours, fumes or carbon dioxide emissions and thanks to its infrared heating technology and aluminium reflector, there is minimal heat loss and 99% of the energy generated is converted to useful heat. And since it does not rely on air circulation, the heat remains oxygen-rich and fresh all the time. With its more targeted and rapid heat build-up, the eco-friendly heater is certainly more energy-efficient and cost effective in every way. It also has an IP34 rating that makes it perfect for outdoor and indoor use and is designed to be wall-mounted to save on valuable floor space. Best of all, it comes with three heat settings and 24-hour timer that can be easily adjusted using the LED control panel or included remote control. For a healthier heated ambience, the Devanti Radiant Heater is the preferred choice for any home or commercial establishment.
Three heat settings
LED control panel
Remote control included
Carbon fibre heating elements
Reflective heating technology
Efficient, cost-effective electric heating
Up to 99% energy converted to heat with aluminium reflector
No odours, chemicals, fumes or carbon dioxide emissions
IP34 water-resistant rating
Safety cut-out switch
Slim and space-saving
Indoor or outdoor use
Adjustable swivel brackets
Power option: 500W/1000W/1500W
Heating technology: Radiant
Material: Aluminium and plastic
Control mode: Manual or remote
Number of heat settings: 3
Time control: 24 hours
Overall dimensions: 66cm x 9.5cm x 20cm
Cable length: 150cm
Colour: Black and silver
1 x Devanti Radiant Heater
1 x Remote Control
1 pack x Mounting Accessories
1 x User Manual
Orders are generally shipped from our distribution centre, which is located in Melbourne, the next working day after full payment is received.
Dealsmate is working with a few courier s to provide the most efficient delivery service with the most reasonable price and quickest service.
The item that weighs 22 kg or less will be dispatched with eParcel that is Australia Post’s Internet enabled freight system.
Each parcel will carry a barcoded address label and you will be able to view the location of
your item at various points in the delivery process via Australia Post’s online tracking tool.
When your order is dispatched, you will be given a consignment number.
You can use the number to track your order at the Australia Post’s website.
The below table is for your reference to Australia Post’s expected delivery time.
Sending parcels within the same state
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Within metropolitan areas of capital cities,
or within the same city or town or environs 3-4 days
Between a metropolitan area of a capital city and
country locations 3-7 days
Between country locations 4-15 days
Sending parcels to other states
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Between Melbourne / Sydney;
Melbourne / Canberra;
Melbourne / Adelaide 3-8 days
(between metropolitan areas)
Melbourne / Brisbane;
Melbourne / Tasmania; 4-12 days
(between metropolitan areas)
To other interstate locations Please ask at your local
Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.
For an item that weighs below 22kg with a lower cost than eParcel, the item will be dispatched with Fastway. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Fastway provides reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.
Parcels dispatched with Fastway are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Fastway’s website.
A non- PO Box address is required for Fastway’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.
To track the item that is dispatched width Fastway, please visit http://www.fastway.com.au and use the given tracking number.
Parcel that weighs over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.
Each parcel will carry a barcoded address label and you will be able to track your items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.
Allied Express requires consignment note and the postcode of the destination to track item at http://alliedexpress.com.au/ or call 131373 for more queries.
Parcel with weighing less than 30kg can be dispatched with Toll. Toll is a major integrated logistics provider with an Asia Pacific focus. They provide safe, secure transport services.
Each parcel will carry a barcoded address label and you will be able to track your items through the Toll website.
A non- PO Box address is required for Toll’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.
If the delivery is missed, you should receive a card with instructions on how to find your parcel. You can visit Toll website to arrange a re-delivery.
With the tracking number, you can track the parcel anytime at https://www.tollgroup.com/tools/mytoll
In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.
If there are any address discrepancies with your order the product is returned us, a customer care team
member will be in touch. A re-delivery cost will occur for any products that are returned to us.
Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mailbox for you to pick up your parcel in your local Post Office. If your item is delivered by Fastway or Allied Express, the arrangement will be made in advance to ensure
your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if a parcel has to be resent.
The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various
reasons. If you do not receive your item within 10 business days, please contact our customer service team.
Pick up or arranging your own courier is not available at our warehouse to ensure our distribution centre can dispatch all goods efficiently at all times.
HOW LONG DOES IT TAKES TO SHIP TO MY CUSTOMERS?
The estimated delivery time frames are:
For customers in VIC, approximately 3 - 8 working days;
For customers in NSW, SA, ACT, approximately 4 - 10 working days;
For customers in QLD, NT, WA and TAS, approximately 7 - 15 working days.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
Dealsmate generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with an extended warranty for your peace of mind.
Kids toys such as drones, RC cars are fully refundable if found defected on arrival. We do not offer warranty on Kids Toys. Customer must report to us within 24-48 hours after arrival of kids toys.
Electronics products come with a 3-month warranty. Please refer to the product listing for the warranty period.
You are required to notify us within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
• No refunds for change of mind on the "today's deal" item. These items are marked as "Today's deal". They are total of 3-4 items every day out of total of 10000 products.